Securing your Personal Data and Information
For a practice like Advaya Healing, matters such as privacy are tightly linked to the iron-clad confidentiality with which we treat all our client-specific data and information.
This Privacy Statement provides information on how we deal with the information we receive from you while visiting or interacting with this website. Protecting your privacy online is just as important to us as safeguarding the information we receive from you when you visit our practice. It is important for you to understand how we set out to achieve this and how, over time, we continue to improve and enhance our privacy protective measures.
Because this Statement covers the protection of your personal information, please refer to it regularly when you visit or interact with this website frequently.
General Privacy Information
This website is operated by Advaya Healing (“Advaya.nz”, “we”, “us”, or “our”).
This Privacy Notice describes your privacy rights regarding our collection, use, storage, sharing, and protection of your Personal Information. It applies to the Advaya.nz website and all related websites, applications, products, and services, regardless of how you access or use them (collectively, the “Site”).
All Personal Information processed by Advaya.nz shall be limited to the purposes for collection set forth in this Privacy Statement.
ALL DATA AND INFORMATION COLLECTED FROM YOU DURING OUR PRACTICE SESSIONS, TREATMENTS, AND THERAPIES (“CLINICAL SESSIONS”) ARE EXCLUDED FROM THESE TERMS. Please refer to our Privacy Statement for Therapy Data & Information.
IF YOU DO NOT AGREE TO THESE TERMS, YOU SHOULD NOT USE OUR WEBSITE. IF YOU ARE UNCLEAR ON THE CONTENTS OF THIS PAGE, PLEASE CONTACT US FOR CLARIFICATION VIA OUR CONTACT US FROM BEFORE YOU USE OUR WEBSITE.
Find in this Statement:
Scope and Revisions
This Privacy Notice applies to Personal Information and other information collected by Advaya.nz from or about:
- employees, visitors, and users of our Site;
- prospective and current clients
job applicants; and,
- other individuals with whom we interact.
We may amend this Privacy Notice at any time by posting a revised version on this Site. The revised version will be effective at the time we post it. Therefore, we encourage you to periodically review this Privacy Notice to remain informed about how we are helping to protect the Personal Information we collect.
Cross Border Information Transfers
When you visit and/or interact with our Website you acknowledge:
- That you are accessing a Site that is based in New Zealand;
- That you are providing Personal Information to a commercial entity based in New Zealand, and,
- That Advaya.nz must adhere to laws of New Zealand.
You agree that Personal Information collected on our Site may be stored and processed in New Zealand or any other country in which its Internet Service Provider and Web Host may have affiliates, partners, service providers, or agents, or maintain facilities. On your request we will be happy to contact our Internet Service Provider and/or our Web Host to forward any questions you may have about their personal information protection policies.
New Zealand may have privacy laws that differ from your country, as well as levels of protection of your Personal Information that may differ from your country. We encourage you to learn about these rules to ensure you remain aware of how we must protect your Personal Information by New Zealand’s law(s).
How We Collect Your Personal Information
When you visit our Site, we might collect the following types of Personal Information, as set out below, in order to provide you with use of and access to our Site and to help us personalize and improve your experience.
Information we collect automatically
When you visit our Site, email us, or download any mobile applications we may develop, we collect information sent to us by your computer, mobile phone, or other access device—some of which may be deemed Personal Information. The information sent to us may include but is not limited to the following:
- information about the pages you access,
- computer IP address,
- device ID or unique identifier,
- device type,
- geo-location information,
computer and connection information,
- mobile network information,
- statistics on page views,
traffic to and from the sites,
- ad information,
- standard web log Information and other information.
Information you provide to us
We may collect Personal Information, such as your name, address, phone, email and other information that you enter directly onto or in connection with our Site.
Generally, Personal Information is requested when:
- you log into the Site to enter, change, or view information about the products and services you ordered from us, and,
- when you as a visitor to our Site request certain information about Advaya.nz products and services.
If you fail to provide the requested Personal Information, you may not be able to access all or portions of the Site or purchase products and services.
Social Media platforms or other forums
We may receive certain information that’s stored or processed by third parties, such as the social media sites Facebook®, YouTube®, Instagram®, GooglePlus®, Pinterest®, Twitter® and LinkedIn® when you interact with us through these social media platforms.
The Advaya.nz Website may include social media features – such as the Facebook “Like” button – and widgets – such as the “share this” button. These features may collect your IP address as well as details of the pages you are visiting on the Advaya.nz Website.
Social media features and widgets are either hosted by a third party or hosted by the Advaya.nz Website. Each social media platform may have its own privacy notices that specifically govern its use of social media features.
The Advaya.nz Website may also feature bulletin boards, blogs or forums. Any Personal Information that you choose to submit via such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages.
Some parts of the Advaya.nz Website or our Services may refer to co-branded and/ or co-hosted events, products and/or services, and offered in collaboration with one or multiple third parties. Where this applies, our Content will reflect this.
If you attend or use these co-branded and/or co-hosted events, products, and/or services both Advaya.nz and the collaborating parties may receive the Personal Information that’s collected via that co-branded or co-hosted event, product, or service. The collaborating party/ies will each be responsible for the management and protection of your Personal Information they individually collect via that event, product, and/or service.
Therefore, you agree that Advaya.nz is not a party to their policies, Terms, or agreements with you.
Other Methods of Collection
We may also collect Personal Information from or about you in other ways, such as through our Contact Form, this website’s Chat or Help Functionalities, and your responses to our surveys.
How We Use Your Personal Information
Our primary purpose for collecting and processing Personal Information is to provide you with a secure, smooth, and efficient educational or informational experience whenever you visit this website, or use our products and/or services.
We may also use your Personal Information:
- to process payments for products or services you have purchased (the legal basis for processing is performance of the agreement between you and Advaya.nz);
- to distribute notifications and promotions about our products and services, including special offers; events and webinars; updates to our website, and updated information about existing and new products and services;
- for purposes as required or permitted by law (the legal basis for processing is our compliance with our legal obligations.
We aim to include functionalities in each electronic notification that enables you to change your notification settings and/or consent for the use of your contact details at any time.
How We Share Personal Information with Third Parties
Advaya.nz occasionally partners with other healers, health practices and other businesses (“Third Parties”) to provide services on its behalf. Personal Information may be shared with these entities; however, we will only share your Personal Information to accomplish the purposes for which we collected the Personal Information.
These third parties are contractually required to maintain the confidentiality of your Personal Information and are contractually prohibited from using that information for any other purpose.
We may also share your information as follows:
- with your consent;
- when we believe in good faith that disclosure is necessary to protect our rights or property;
- to protect your safety or the safety of others;
- to investigate fraud or respond to a government, judicial or other legal request;
- to comply with the law.
How We Protect and Store Personal Information
We endeavor to protect the security of your Personal Information to the best of our abilities. We hire the services of what we believe are reputable Internet Service Providers and Web Hosting company/ies which claim to use variety of up-to-date security technologies and procedures to protect all our electronic information, including your Personal Information, from unauthorized access, use, or disclosure.
The technology we use at our practice, including computers, storage devices, and network devices, are kept current, protected by sufficiently complex passwords, and properly managed as per recommended best technology practices.
For our administrators and practice-based editors, we keep our Advaya.nz website secured by recommended-length passwords; firewall software, and other security software. Access to our site is continuously monitored automatically logged by ourselves and our Web Host.
How You Can Access or Change Your Personal Information
You may contact us at any time to inquire about the Personal Information we collect about you. You may also contact us via our Contact Form to learn how you can access, correct, or request deletion of your Personal Information by logging in to your account. We will respond to your request within a reasonable time frame.
How We Use Tracking Technologies
How You Can Opt Out of Marketing Communications
We may contact you to alert you of upcoming events, webinars, white papers and promotional campaigns relating to our products and services. If we determine that your explicit consent is needed to send marketing communications, we will obtain that consent before or at the time of Personal Information collection.
Advaya.nz honors your choices. You can choose whether you wish to receive promotional emails, SMS messages, telephone calls, and postal mail from us by using the opt-out methods described in that communication. For example, if you wish to stop receiving email marketing communications from us, you may click the “unsubscribe” link at the bottom of the relevant email marketing communication or by following the instructions detailed in the communication.
Please note that this may not unsubscribe you from all other communications. If you wish to opt out of all marketing communications, please contact us by using our Contact Us form. Please note that you may not be able to unsubscribe from service-related messages.
Additional Privacy Rights for Individuals
In addition to the rights described elsewhere in this Privacy Notice, you may have additional Personal Information protection rights pursuant to applicable information protection legislation in your state, country, or region. These rights may include but are not limited to the right to erasure, the right to information portability, the right to withdraw consent for processing, the right to object to or restrict the processing of your Personal Information, and the right to lodge a complaint with the supervisory/regulatory authority in the state, country, or region where you reside.
How You Can Contact Us about Privacy
If you have any questions, comments, or concerns about your privacy or this Privacy Notice, please contact us through our Contact Us form write to us at the following address:
120 Tilley Road
Kāpiti Coast, New Zealand