Book Treatments Quicker from Anywhere
It’s been in the making for a while now; our very own Online Treatment Booking System. I am not just very proud but also relieved that it is finally up-and-running. Judging by the first bookings that were already made this morning I am assuming that the system works flawlessly now.
Why an online booking system?
Because keeping a paper-based appointment system has become messy and impractical. That system worked fine when I had a few client bookings each month but as that number increased appointments became harder to manage.
It wasn’t just the number of appointments that made that paper-based system impractical. Dealing with cancellations and rescheduled appointments became a bit of a nightmare mostly because they had to be managed straight away. Being the only one who manage’s Advaya’s appointments, all this meant that I needed to carry our practice diary with me all the time.
Introducing Simplicity and Reliability
With the introduction of our new Online Booking System we have created a single channel through with you can manage all your appointments directly. You can schedule new ones, and cancel and reschedule existing dates and times. Not only will all this will make my life considerably easier, it will also offer you more assurance around our availability on the day and time you plan to visit our practice.
The new system also helps us manage your treatment expectations, particularly when it comes to our fee structure. Fees are shown for each treatment, which allows you to keep your treatment regime within budget. That can be nothing but a good thing.
Our Online Booking System: What’s Next?
Although the system is now fully up-and-running there are still a few minor matters for me to deal with.
The most important task I have now is to ensure you can find our system and, second, that you understand how to work with it. Having with software for more than two decades I know how fickle the concept of ‘user friendliness’ can be. Of the ten people I asked to see whether they understand how the system worked only two found it troublesome. To assume that everyone will instinctively know how to work the system may not be wise. I am therefore considering to create a ‘how to’ video that shows you how to use the system. I cannot say yet when that will be finished – but its development is underway.
Access our Online Booking System
Finally, it would be somewhat silly of me to write this journal about our Online Booking System without telling you where it can be found. Look at the top of this screen and find the ‘Bookings’ item in this site’s top menu. Or to make your life simpler still, just click on this button to go there directly.
That’s all you need to do to access the system. From now on, our Online Booking System is all you need to use to book your next treatments with us.
I am looking forward to seeing you (again) soon….